Help centre
Answers for parents and kids
Find your way around tasks, the wallet, goals, and family settings — or jump straight to a topic below.
About Rpenny
Does my child use real money?
No. Rpenny uses virtual currency for educational experiences.
Can kids invest real money?
No. Money Playground simulations are educational only.
What is Rpenny?
Rpenny is a financial-learning platform where children build money habits through practical experiences. Kids earn, save toward goals and explore money concepts with virtual currency, while parents stay in control.
What age is Rpenny for?
Rpenny is designed for children aged roughly 5 to 17. Younger kids start with simple ideas like earning and saving; older kids move on to budgeting, planning and investment concepts.
Is real money involved?
No. Every reward in Rpenny is virtual. Rpenny is not a bank and does not move real money in or out.
Can children invest real money?
No. The Money Playground lets children explore simulated FD, SIP and RD ideas with virtual currency. These are educational simulations only, with no real money and no financial transactions.
How do rewards work?
A parent creates a challenge with a reward and assigns it to a child. When the child marks it done, the parent reviews it and approves the reward, and only then does it reach the child's wallet.
Who creates challenges, and can parents approve rewards?
Parents create and assign every challenge, and parents approve every reward. Nothing is credited to a child until a parent says yes.
What is the Money Playground?
A set of simulated tools where children explore how FD, SIP, RD and plain saving grow over time, using virtual currency and with zero financial risk.
Does Rpenny provide financial advice?
No. Rpenny is an educational product. It teaches money concepts and does not recommend any real financial product or investment.
Is Rpenny free, and does it contain ads?
Rpenny is free to start. It shows no ads, and there is nothing in the app for a child to buy.
Can I delete my child's account?
Yes. Follow the steps on the Delete your account page, or write to us at the support address below.
Getting started
How do I get started as a parent?
Download the Rpenny Parent app and create your account. From there, set up a new family or join one you've been invited to, then add a child, invite a co-parent, and create your first task.
How do I add a child?
From the Parent app, add a child with their name and a username. You'll also set a PIN for them — that's what they use to sign in on their own device, no email required.
Family & co-parents
How do I invite a co-parent?
Share a one-time invite code, or invite by email, so a partner can join your family. Up to two parents can be part of a family, and co-parents have full access — creating tasks, approving submissions, and managing the wallet — with no separate permission level between them.
What does the parent dashboard show?
Every child's balance and level, plus family totals for virtual currency earned, tasks completed, and tasks awaiting review — along with a weekly earnings chart and balance trend for each child.
Tasks & approval
How do I create a task?
A task has a title, description, a virtual currency reward, and one assigned child. Set it up as a one-time challenge, or make it repeat as a daily or weekly routine.
How do task approvals work?
When your child marks a task done, it lands in your review queue. Approve it to credit the virtual currency reward and XP, or reject it with a short note explaining why — the task goes back to your child to try again.
Wallet & rewards
What's in the Wallet?
The Wallet shows your family balance and each child's balance with a full transaction history. Parents can also send a bonus in virtual currency to a child at any time, outside of any task.
What are spend requests?
When a child wants to spend from their balance, they send a spend request that a parent approves or declines before anything moves. Kids can also send virtual currency directly to a brother or sister in the family.
How do XP, levels, and badges work?
Every approved task earns XP, and enough XP levels a child up. Badges are earned for milestones — the first task completed and the first savings goal completed — with more badges on the way.
Goals
What are savings goals?
A child creates a savings goal with a name and a target, then adds virtual currency toward it as a progress bar fills in. Parents can boost a goal with extra virtual currency, and when a goal is completed the parent decides whether the saved amount returns to the wallet or stays spent.
What are the simulated FD, SIP, and RD tools?
Kids can practice saving with a simulated Fixed Deposit, SIP, or Recurring Deposit, all using virtual currency, to learn how saving works — none of it is real investing, interest, or banking.
Privacy & safety
Is this real money?
No. Every reward in Rpenny is virtual and stays inside the app — it's an educational tool, not a payment or banking product. Nothing in Rpenny moves real money, and there's nothing to buy in-app.
How is my family's data handled?
Our Privacy Policy explains how Rpenny handles your data. If you'd like your family's data removed, the Delete Account page walks you through it.
Account
How do kids sign in?
With a username and a PIN, set up for them by a parent in the Parent app — no email needed, and there's no self-signup.
Troubleshooting
I'm not getting notifications
Check that the app has notification permission in your device settings, and that your device has a working internet connection. Parents are notified when a task is ready for review; kids are notified when their task is approved.
A task seems stuck in review
It's waiting on a parent to approve or reject it — check the review queue in the Parent app.
Still need help?
Can't find what you're looking for? We're happy to help.