Your account
Delete your account
Effective date 25 July 2026.
This page explains how to request deletion of your Rpenny account and associated data, covering both the Rpenny Parent app and the Rpenny Child app. It supplements our full Privacy Policy.
How to Request Deletion
Rpenny does not currently have an in-app self-service deletion option. To request deletion, email us:
Please include, so we can verify your identity and locate the correct account:
- The parent account email address used to sign in to the Rpenny Parent app
- Whether you want the entire family deleted (parent account + all linked child profiles) or a specific child profile only
- The child’s username, if requesting deletion of one child profile
A child cannot request deletion directly — because every child profile is created and controlled by a parent, deletion requests for a child’s data must come from the parent account.
What happens next
What Gets Deleted
Once a request is verified, we delete:
- Parent account credentials and profile information (name, email, username)
- Child profile information (first name, date of birth, username, PIN credential)
- Family group data: tasks, virtual ₹ balances, savings goals, badges, streaks, and approval history
- Push notification device tokens
Timeframe
Deletion is completed within 30 days of a verified request, consistent with Section 11 of our Privacy Policy.
What May Be Retained
Rpenny does not process real money, so there is no financial or transaction history subject to statutory retention. We may briefly retain minimal records (e.g., that a deletion request was made and completed) where necessary to demonstrate legal compliance, and diagnostic logs may persist for a limited period as part of routine infrastructure operation before automatic rotation. No account, profile, or family activity data is retained beyond the deletion described above.
Questions
For anything not covered here, see Section 15 of our Privacy Policy or email rpenny.support@gmail.com.